SPH follows a simple well defined methodology in order to help customers achieve their Asia/Germany strategy objectives. This is in 3 parts and is supported by a library of re-usable tools and artefacts.

Customer inputs are collected and feedback taken via structured workshops and pre-set questionnaires. Milestone checks are built in at adequate intervals in order to maintain the direction of the project, and to take corrective action if necessary.

The first step in exceeding your customer’s expectations is to know those expectations.